Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Warranty

  • Our client help Dept is available day–and–night to take care of each of your help requests. Every single ticket you submit to us will be taken care of within maximum one hour. If your problem demands help from an admin, we’ll send the ticket to the person on shift and will let you know that the issue is being resolved.

  • Top quality support service
  • Top–quality Client Support Service

  • We will offer you 24x7x365 tech support by using a super–fast ticket application incorporated into your Control Panel. You could e–mail us whenever you want about any of the software applications that come installed in advance on the virtual server, including the chosen Operating System, the server management panel and our custom made Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Hosting Control Panel that comes absolutely free with your VPS features a built–in articles base. You’ll find a selection of descriptive how to articles and a group of step by step video tutorials that illustrate all the basic site supervision responsibilities. You can gain access to them by clicking the Help or Video buttons in the right part of each Control Panel section.