Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all our cloud web hosting packages, meaning that every single assistance request you submit will be answered to within 1 hour maximum. Our support staff members have been taught to instantly resolve any case and to supply you with well timed information on any issue that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any query you possibly have related to Bgworldent LTD’s solutions. We now have experts available everyday to offer instructions at any time when necessary. You’re able to use the ticketing system or drop an e–mail at any moment, or you can grab the telephone or use the online chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel offers a complete knowledge base which is included in all areas. In each part, you’ll find a Help button which will load for you a group of step–by–step guides on how to take advantage of a certain function or perform a selected action. Furthermore, we have prepared educational video clips so that you could get a better idea of the Control Panel’s interface.