In case you have never had a hosting account or you’ve switched companies and the new one employs an account management console that you have not seen before, you may become confused about how to execute a given operation in your account or on your desktop computer. That’s why, many hosting companies have prepared a knowledge base, which describes the most frequent inquiries and challenges related to the particular platform they use, rather than adding only some generic details. Such a knowledge base will enable you to find the necessary info swiftly and effortlessly, so you will not need to dedicate loads of time and efforts to issues that might require something as elementary as clicking a button or ticking a check box. In this way, not only can you get things done, but you can also acquaint yourself with loads of new and interesting things, both about the way you can administer your account and about the way the web hosting service functions in general.
Extensive Online Documentation in Cloud Web Hosting
All cloud web hosting that we are offering include an elaborate knowledge base where you can find everything you should know in regard to your hosting account. Irrespective of whether you’re aiming to set up a new database, to redirect a domain name using an .htaccess config file or to set up an e-mail account on your desktop PC or cell phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you go to a given section of your Hepsia Control Panel, you can see articles that pertain to the features that can be accessed through it. In case you prefer to check the full archive of articles and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to cover any difficulty that you could bump into, but if you do not find the information that you’re looking for, you can always get in touch with us, as our client support staff representatives are working 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature a rich article archive where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve created it based on the feedback that we’ve collected from our customers through the years and, hence, our articles address specific problems that you might confront and offer the fastest means of resolving them, for example getting a 500 Internal Server Error message or being unable to send emails from your desktop PC although you have the right SMTP settings. The articles are available in each single Control Panel section and you can consult them at any given moment. They can help you heighten your knowledge not only about our platform, but also about the hosting realm as a whole, as they contain how-to guides and general info such as what file permissions or cron jobs are.